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Good to know

Our opening hours:

RECEPTION

Our reception is open daily from 8 am till 8 pm. If the opening hours change please check the notice board.

HOT ENTRANCE

Our hotel entrance locks at 8 pm – please don’t forget your keycard if its going to be later!

HOUSE BAR

Daily from 8 am till 8 pm.

SAUNA

The sauna is for geusts above the age of 12 and is open daily from 4 pm till 8 pm – Naked Area.

KIDS-, YOUTH- & BOULDER-ROOM

The boulder hall and the youth room are open daily from 8 am till 10 pm.

CHECK-IN

4 pm – If you think you may arrive later than 6 pm please contact us in advance.

CHECK-OUT

10 am – We ask that you clear your room by 10 am on depature day.

BREAKFAST BUFFET

Our breakfast buffet is open from 7:30 am till 10 am.

BREAKFAST FOR APARTMENTS

Adults € 17 per day and kids € 12 per day. Please contact us at the reception in advance.

TAKEAWAY LUNCH IN SUMMER

In Summer we offer (for a small extra charge) a pack your own lunch, you can choose from the selection at the breakfast buffet and design your own lunch. So you can stat your day as soon as you walk out the door!

SKI CELLER

For each room or apartment is a lockable box for your ski boots and skis in our spacious Ski room in ‘Sportcenter Bacher’ – Hotel Alpenjuwel
(at the lift station).

SKI PASSES

You will receive your ski pass for the Serfaus-Fiss-Ladis ski area in the ‘Sportcenter Bacher’ – Hotel Alpenjuwel (at the lift station).

INTERNET

Free Wifi (code at the reception or in your room/apartment).

RECIEPT/ BILL

We ask that you pay your bill the day before your departure, thanks!

EMERGENCY

In an emergency you can get hold of us on this number +43 (0)5476 606 63 or +43 (0)676 431 27 80.

COSMETIC & MASSAGES

Open daily from 12 noon till 8 pm in Hotel Alpenjuwel (at the lift station) – more info at the reception.

FITNESS CENTER & POWER PLATE

Our fitness center is open daily from 8 am till 10 pm in Hotel Alpenjuwel (at the lift station), guests from Alpenjuwel Residenz are also permitted to use these facilities.

PETS

Pets are allowed in our hotel. For your pet we will charge 25 Euro per day and pet.